Old instruments and new versions of Windows

Christmas Holidays

Our offices will be closed over the Christmas and New Year period. Normal service will resume when we return although it might take some time to clear the backlog.

Office Closed	5:00pm (GMT) Friday 20 December 2024
Office Re-opens	9:00am (GMT) Friday 3th January 2025

We would like to wish all our customers and partners a very Merry Christmas and a productive New Year. See you all in 2025!

Old instruments using sequencer version 2 and 3 are not compatible with modern versions of Windows.

A change in the way Windows uses its serial ports, which was implemented after Windows ME, will cause our version 2 and 3 sequencer software to record errors in the data and usually the instrument will hang.

Version 2 and 3 Sequencer software is only compatible with Windows '95, '98 and ME. We recommend Windows '98 SE (second edition) for stability.

If a computer compatible with Windows '95, '98 or ME is not available, then a virtual PC can be used, such as Windows Virtual PC or VirtualBox.

Instruments using version 4 Sequencer software can be updated free of charge to version 5. Just contact ACM Instruments with your serial number.